Mining solutions and technology company FLS highlights its site support and field services that provide maintenance, condition monitoring and tailored service models designed to help plants stay streamlined, reliable and optimised for long-term performance and sustainability.

The company boasts a network of service engineers, technicians, and artisans that offer customers expert support to maintain optimal plant performance.

“By remaining close to our customers and maintaining a regular on-site presence, we build strong trust-based relationships,” says FLS head: field services for Europe, Middle East and Africa Mikhail Kirienko. “This gives customers the assurance that we can identify challenges early and implement effective solutions.”

FLS’s regional field services footprint includes teams located in South Africa, Germany, Italy, Serbia, Saudi Arabia, Ghana, Mauritania and Zambia.

Kirienko notes that FLS’s field services are focused on delivering a wide spectrum of services, focusing on maximising equipment availability and minerals recovery while minimising the total cost of ownership for the customer.

While global service teams manage the installation and commissioning of new equipment, regional teams support customers' operational needs by conducting on-site inspections and providing recommendations to ensure optimum equipment performance.

Kirienko explains that effective maintenance also requires the right component or spare parts stock at the right time. This, in turn, depends on an understanding of wear patterns and component lifecycles, guided by ongoing equipment condition monitoring.

“We not only help customers develop effective strategies for monitoring equipment performance and organising effective maintenance to minimise unplanned downtime, but also support customers with process and operation optimisations based on worldwide FLS equipment installation experience, leading to more profitable and sustainable business,” he adds.

Such proactive support aims to improve stability in plant performance, laying the foundation for ongoing metallurgical and process optimisation. As Kirienko notes, equipment performance and mineral recovery can be improved through upgrades to components such as mill linings, crusher linings or screening media.

“However, you can’t assess the impact of these upgrades if plant performance is erratic due to poorly maintained equipment,” he says. “This is why condition monitoring and preventative maintenance are so critical to unlocking a mine or mineral processing plant’s full productivity potential.”

In addition, Kirienko highlights the company’s focus on safety and sustainability, noting: “We embed sustainability across our service offering, from product stewardship and responsible sourcing to supporting flowsheet efficiency that reduces energy and water consumption time.”

FLS offers flexible service models, ranging from remote support and one-off site visits to regular inspections, shutdown maintenance support and comprehensive service level agreements.